Ango LLC ("Ango," "we," "us," or "our") operates the Ango Payments website and respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have — including your rights regarding SMS/text message communications.
This policy applies to information collected through our website at www.angopayments.com, our web forms, and when you communicate with us by phone, text message, or email.
1. What Personal Information We Collect
We collect the following categories of personal information:
- Contact information — your name, business name, email address, mailing address, and phone number, provided when you fill out a form, book an appointment, call or text us, or otherwise contact us.
- Business information — details you share about your business, such as business type, estimated monthly card processing volume, and your current payment processor or point-of-sale system, used to prepare a savings review or service proposal.
- Communication records — records of your communications with us, including SMS opt-in and opt-out requests, appointment requests, and customer service conversations.
- Website usage data — standard technical data such as IP address, browser type, pages visited, and referring pages, collected automatically to operate and improve our website.
We do not collect payment card numbers or banking credentials through this website.
2. How We Use Personal Information
We use the personal information we collect to:
- Respond to your inquiries and provide the information or appointment you requested;
- Schedule and confirm consultations with our sales representatives;
- Prepare savings estimates and service proposals for your business;
- Provide customer support and account-related notifications;
- Send SMS/text messages you have consented to receive (see Section 4);
- Improve our website, services, and customer experience;
- Comply with legal, regulatory, and carrier requirements, including maintaining records of SMS consent.
3. Who We Share Personal Information With
We do not sell your personal information. We share personal information only with:
- Service providers who perform services on our behalf — such as our telecommunications provider (for calls and text messaging), scheduling and form-processing tools, and email services. These providers may use your information only to perform services for us and are required to protect it.
- Payment processing partners — if you choose to move forward with our merchant services, we share the information needed to set up your merchant account with our processing partners, with your knowledge.
- Legal authorities — when required by law, subpoena, or to protect our rights, safety, or property.
SMS consent is not shared with third parties. Text messaging originator opt-in data and consent are not shared with, sold to, or transferred to any third parties or affiliates for marketing or promotional purposes under any circumstances.
4. SMS/Text Messaging & Your Consent
If you provide your mobile phone number and consent to receive text messages from Ango Payments, we may send you SMS messages such as appointment reminders and confirmations, account and service notifications, and replies to your customer care inquiries. Full details are in our SMS Terms & Conditions.
- Consent is not a condition of purchase. You may use our services without opting into SMS.
- Message frequency may vary. Message and data rates may apply.
- Opt out at any time by replying STOP to any message. Reply HELP for assistance, or visit WWW.ANGOPAYMENTS.COM.
- We log and retain records of SMS opt-ins and opt-outs as required by carrier and industry guidelines.
5. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as needed to fulfill the purposes described in this policy, to comply with legal and carrier record-keeping obligations (including SMS consent records), and to resolve disputes.
7. Your Choices & Rights
- SMS: reply STOP to opt out of text messages at any time.
- Email: use the unsubscribe link in any marketing email, or contact us.
- Access, correction, deletion: you may request access to, correction of, or deletion of your personal information by contacting us using the details below. We will respond as required by applicable law.
8. Children's Privacy
Our website and services are intended for business use by adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us personal information, contact us and we will delete it.
9. Third-Party Links
Our website may link to third-party websites (for example, our partners' sites). We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective date" at the top reflects the most recent revision. Material changes will be posted on this page.
11. Contact Us
If you have questions about this Privacy Policy or your personal information:
- Ango LLC
- 13650 US Highway 601, Midland, NC 28107
- Call/Text: 1-833-729-2646
- Email: info@angopayments.com